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dotVault DELETE MY ACCOUNT

At dotVault, we prioritize your privacy and make it easy for you to delete your account if you choose to stop using our services. This page provides detailed steps on how to request account deletion, the types of data deleted, and any retention periods required by law or internal policies.

HOW TO REQUEST ACCOUNT DELETION

If you wish to delete your dotVault account, follow these steps:

1. Fill out the the Request Form below: Provide your registered email address and verify your identity as requested.

2. Submit Your Request: Once your request is processed, you will receive a confirmation mail. 

WHAT HAPPENS WHEN YOU DELETE YOUR ACCOUNT

Data that will be deleted:  Personal information, including your name, email address, phone number, and any linked data.​

Data that may be retained: Certain records, such as financial transactions may be retained to comply with legal, regulatory or contractual obligations. 

IMPORTANT NOTES 

Account deletion is a permanent action and can not be reversed.

Upon account deletion, access to service and linked features will be terminated. 

CONTACT US

 

If you encounter issues during the account deletion process or have further questions, please contact us at:

Tel: 0860 077 272

Email: support@dotVault.co.za

Address: 184 Erasmus Street, Argo House, 1st Floor, Meyerspark, Pretoria, 0084

dotVault Delete Account Request Form

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